10-22-2019 00:10
10-22-2019 00:10
Hi I am having issues with my recently purchased versa , my left button stopped working and after a few days started working again but this has been intermittent since dispite stopping and starting the Fitbit and resetting it several times .l since this I have had issues with all the buttons and a flashing screen so I changed clock face as advised on someone's post. I have also had Bluetooth connection issues. I have a pixel phone which has updated the app this morning. I have stopped and restarted Fitbit again and no buttons appear to be working again ......I rely on my Fitbit to encourage my exercise and now the battery also appears to be draining quicker. Please help
10-22-2019 01:08
10-22-2019 01:08
Mine recently did a simular thing. The screen wouldn't stay off and kept flashing draining battery. I changed the screen image as suggested and restart and it worked perfectly for the day and evening now this morning I have a dark screen but it's life up. And occasionally lines.nothing is working.wondering if it was the update
10-22-2019 03:02
10-22-2019 03:02
Hi @Marchblossom @Lisaladybird I have flagged a moderator to come and help you.
Helen | Western Australia
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
10-22-2019 03:54
10-22-2019 03:54
10-22-2019 06:11
10-22-2019 06:11
Thank you I definitely need help with my versa
10-22-2019 11:18
10-22-2019 11:18
Welcome to the Community Forums @Lisaladybird and @Marchblossom. Thanks for jumping in @NellyG.
Thanks for troubleshooting prior to contacting us.@Lisaladybird I'm sure our team will be glad to keep assisting you. @Marchblossom I've requested a case on you behalf, you will get a follow up email shortly. I really appreciate the time you've taken to help your Fitbit Versa to work again.
Let me know if you need anything else.
Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.
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