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Not able to swipe

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‎01-13-2020 16:54

‎01-13-2020 16:54

As of this morning I’m not able to swipe up, down or to the side. Text notifications and smart wake are not working either. I have tried to update (already updated),restarted and removed and reinstalled my versa watch. Please help!  Thanks

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‎01-13-2020 17:07

‎01-13-2020 17:07

Hi @Teemedlin , restart your Versa three times in a row (internal reset of the watch). If that does not solve your problem and your Versa is still under warranty, contact Customer Support. regards kuzibri

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‎01-17-2020 07:32

In response to SunsetRunner

‎01-17-2020 07:32

thanks for the help. Had to call customer service to find out it had a short and needed replacement. Ordered a new one no just waiting 😀

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