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Not able to sync Versa with onePlus tow

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‎02-17-2019 21:51

‎02-17-2019 21:51

Hello, I just bought Fitbit Versa. I have OnePlus 2 mobile. I tried to sync with it but not working. When I purchased it was alwys showing Logo of fitbit. Then I start installation with some different mobile which has higher bluettoth version. Installation is successful. But then I tried to reconnect to my OnePlus 2 it have bluetooth 4.1 it is not synching. It is also not showing notifications of my mobile.I tried everyway mentioned on community forum..

 

Is it OnePlus 2 is not supported? It is not showing in compatible device list.

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2 REPLIES 2

‎02-17-2019 22:18

‎02-17-2019 22:18

Hi @bhangale.parag  Unfortunately you are correct - the OnePlus 2 is not supported. The requirement is for Android OS 5 or higher, so I doubt you will get it to work. Do you have another device you could use, like a tablet or laptop?

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎02-17-2019 23:39

In response to NellyG

‎02-17-2019 23:39

I do have latop, tablet, I did started it with some other mobile which have higher bluetooth version.

But is it the case it wont work with my OnePlus 2 device?

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