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Not correct time

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‎08-17-2019 19:01

‎08-17-2019 19:01

My Fitbit verse for the last 3 days is not staying in sync with time. Thursday 2 minuets Friday it was 15 minutes behind today 30 minutes and I’ve re-synced it with my phone multiple times and right now it’s 2 minutes behind and I just synced it. 

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‎08-17-2019 19:42

‎08-17-2019 19:42

Hi @Hannakay  Try restarting your Versa several times and see if that helps it keep time. If it doesnt try a Factory Reset (settings app on the watch and scroll down to About). You will then need to set the watch up as a new device again.

Restart your tracker

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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