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Not countring Steps

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‎06-17-2019 09:57

‎06-17-2019 09:57

I walk the same loop with my son in his stroller everyday.  I get a different step count and milage every day.  I have also noticed that my versa doesn't always count my steps.  Today, I counted my steps, I counted 200, but it was only recognized as 71.  Can I change a setting for our walks?

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‎06-17-2019 11:15

‎06-17-2019 11:15

The problem is the stroller. Because holding the stroller stops your hand from moving as it normally would when walking, your fitbit has trouble detecting your steps. Fitbit's comments on this can be found in this help file: Help article: How accurate are Fitbit trackers?

 

Unfortunately, there's not a lot that can be done to make it more accurate

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