help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Not finding post setup fitbit versa 2

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-05-2020 15:30

‎01-05-2020 15:30

Hello, I've been having a problem syncing with my fitbit versa 2 so I deleted the watch off of the app and then when I attempted to reconnect it it wouldn't recognize it and therefore I can not connect my fitbit to my phone if you have any suggestions please respond, thanks!

Best Answer
Labels:
0 Votes
1 REPLY 1

‎01-05-2020 15:37

‎01-05-2020 15:37

Hi @Ewonto , try this:

1. Remove the Fitbit app from your phone

2. Restart your phone without enabling BT. When it's automatically enabled, disable it.

3. Reinstall Fitbit app

4. Press add device and choose Versa 2

5. Let Fitbit find your Versa 

6. Once found, Fitbit will tell you that BT is not enabled and if you will allow Fitbit to enable BT. Press yes.

7.Once found, sync your Versa 2 with your Fitbit app manually.

Good luck and regards kuzibri

Best Answer
0 Votes