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Not getting text notifications.

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‎03-21-2020 06:58

‎03-21-2020 06:58

I bought my fitbit in December and everything worked fine for a month.  About a month ago I stopped recieving text notifications on my phone.  ONLY text notifications.  All other notifications work.  I've tried everything I've seen on these forums.  My phone is compatible.  It's a galaxy s9+ .  Any suggestions?

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‎03-21-2020 16:02

‎03-21-2020 16:02

@runmaster Have you enabled the preview in your messaging app on Samsung? Alternatively, you can install the Messages by Google and see if text notifications work then. My experience with samsung phones is as such that any issues are usually related to their legacy software... ;/

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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‎03-21-2020 16:02

‎03-21-2020 16:02

@runmaster Have you enabled the preview in your messaging app on Samsung? Alternatively, you can install the Messages by Google and see if text notifications work then. My experience with samsung phones is as such that any issues are usually related to their legacy software... ;/

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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