07-12-2019 06:27 - last edited on 07-14-2019 14:29 by LiliyaFitbit
07-12-2019 06:27 - last edited on 07-14-2019 14:29 by LiliyaFitbit
I do not receive all text or call notifications. Any ideas why? I bought my Versa last week.
Moderator edit: subject for clarity
07-14-2019 14:32
07-14-2019 14:32
Hello @kjp75, it's nice to see you again in our Community Forums! I am sorry for the delayed response.
Congratulations on your new Fitbit Versa! Thank you for sharing that you're not receiving text or call notifications. Usually a missing requirement is the cause and I recommend confirming the steps to set up notifications in this help article: How do I get notifications from my phone on my Fitbit device? Move on to the troubleshooting steps if the issue persists.
Give it a try and let me know how it goes!
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.