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Not receiving notifications

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I do not receive all text or call notifications. Any ideas why? I bought my Versa last week. 

 

 

Moderator edit: subject for clarity

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Hello @kjp75, it's nice to see you again in our Community Forums! I am sorry for the delayed response. 

 

Congratulations on your new Fitbit Versa! Thank you for sharing that you're not receiving text or call notifications. Usually a missing requirement is the cause and I recommend confirming the steps to set up notifications in this help article: How do I get notifications from my phone on my Fitbit device? Move on to the troubleshooting steps if the issue persists. 

 

Give it a try and let me know how it goes!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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