10-02-2019 10:59
10-02-2019 10:59
Third time this week where I've had to delete my Versa off the app because my phone stopped receiving notifications..I have it set to get calls, for calendar reminders and for ESPN alerts and I'm receiving NONE. Anyone else having these issues?
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10-02-2019 14:54 - edited 10-02-2019 15:31
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10-02-2019 14:54 - edited 10-02-2019 15:31
@Nauticalstar when your phone stops receiving notifications, does Versa still sync? Reboot both devices?
Best Answer10-02-2019 12:33
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10-02-2019 12:33
@Nauticalstar Phone model and OS? Versa model and firmware version?
Best Answer10-02-2019 12:54
10-02-2019 12:54
Phone: Samsung Note 8, Fitbit Versa (regular one) and Firmware version: 32.68.9.12
Best Answer10-02-2019 14:54 - edited 10-02-2019 15:31
Gold Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
10-02-2019 14:54 - edited 10-02-2019 15:31
@Nauticalstar when your phone stops receiving notifications, does Versa still sync? Reboot both devices?
Best Answer10-02-2019 15:26
10-02-2019 15:26
Yup! I restarted the phone and suddenly everything worked again. 🤦
Best Answer10-02-2019 15:32
Gold Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
10-02-2019 15:32
@Nauticalstar happens to me as well! 😄
Best Answer