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‎12-26-2019 21:29 - last edited on ‎12-27-2019 17:54 by Fitbit Moderator

‎12-26-2019 21:29 - last edited on ‎12-27-2019 17:54 by Fitbit Moderator

I have made all the requisite changes in the mobile app but no notifications appear on my fitbit device. It worked for like 30 mins then back to square one. Can someone please help me on it. Thank you

 

Moderator edit: Subject for clarity

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‎12-27-2019 17:53 - last edited on ‎07-25-2025 16:32 by Fitbit Moderator

‎12-27-2019 17:53 - last edited on ‎07-25-2025 16:32 by Fitbit Moderator

Hi @Poddar_, welcome to the Community Forums!

Thanks for bringing this to my attention and for troubleshooting your device prior to posting too. To better assist you with this, can you please let me know which mobile device you're currently using? Also, when was the first time you experienced this? If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Versa 2 are correctly configured. After verifying this, please try the troubleshooting steps that are specified on: My Fitbit device isn't receiving notifications from my phone and let me know how it goes.

Keep me posted.

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