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‎06-16-2020 15:51 - last edited on ‎06-20-2020 18:52 by Fitbit Moderator

‎06-16-2020 15:51 - last edited on ‎06-20-2020 18:52 by Fitbit Moderator

I just got a brand new versa lite and it will not display texts or any notifications. I have tried allowing notifications on my iPhone in the general notifications and for each app. I have also turned on notifications for the Fitbit itself. Am I missing something? 

 

Moderator Edit: Clarified subject

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‎06-20-2020 18:51

‎06-20-2020 18:51

Hi @Nmarie135, welcome to the Community Forums!

 

I appreciate the details that were shared in your post and for trying some troubleshooting steps before to posting over here. To better assist you with this, can you please let me know which iPhone are you currently using? If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps.

 

Let me know if you have any additional questions. 

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