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Not receiving weekly challenge updates with new update

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‎09-14-2019 19:47 - last edited on ‎09-15-2019 15:44 by

‎09-14-2019 19:47 - last edited on ‎09-15-2019 15:44 by

Specifically, chatting with my competitors. I used to get notifications on my watch and phone, but no longer receive them. Please fix. Thank you!

 

 

Moderator edit: subject for clarity

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‎09-15-2019 15:44

‎09-15-2019 15:44

Welcome to the Fitbit Community, @Jarv3136.

 

I appreciate your participation in the Forums and sharing that you no longer receive weekly challenge notifications with the new update. I recommend confirming if the notifications setting is on: From the Today tab tap your profile picture and find Notifications. 

 

You can find the additional helpful tips and confirm the steps to set up notifications in this help article: How do I get notifications from my phone on my Fitbit device? Move on to the troubleshooting steps if the issue persists. 

 

I'll be around if you need further assistance. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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