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Not saving workouts/sleep not showing texts

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So my Versa, which is only about a year old, has recently stopped saving my workouts, sleep, and will vibrate that I got a text but won’t show the text. 

So if I start/do a workout/hike/walk, i can start the activity. But once I finish and I hit end it no longer shows up under my weekly activity and when I sync with my phone it doesn’t show any workout at all. 

For the text messages, notifications are on, my watch will vibrate that I received a message, but all it shows is the watch face not the message. 

Please help!

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Hi @Jcap16  Have you tried restarting your Versa several times? If not, give it a try. If that doesnt fix it try a factory reset (settings app on the Versa  and scroll down to About)

Restart your tracker

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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