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Not supporting Bluetooth?!??

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‎04-24-2022 02:57 - last edited on ‎12-18-2022 20:02 by Fitbit Moderator

‎04-24-2022 02:57 - last edited on ‎12-18-2022 20:02 by Fitbit Moderator

What happened, Fitbit?!?! It jisn’t happened yesterday. It took hours to get it updated and now I get this message!!!!!!

C9ABC3DA-98FA-462C-AC8F-FAFE4F1E7EFE.png

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‎04-24-2022 06:38 - last edited on ‎08-05-2024 10:32 by Fitbit Moderator

‎04-24-2022 06:38 - last edited on ‎08-05-2024 10:32 by Fitbit Moderator

@Per   I suspect you are an iPhone user.  This bug appeared in a recent iOS app update.  The app was updated again to address it.  I have version 3.58 and it appears to be fixed.  If you have 3.58, try deleting then re-downloading the app.

There is topic in the iOS forum.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎04-24-2022 03:41

‎04-24-2022 03:41

Hi @Per - did you already try logout of the Fitbit App, removing the Versa 3 Bluetooth entry and restart the phone and watch?

Author | ch, passion for improvement.

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‎04-24-2022 06:38 - last edited on ‎08-05-2024 10:32 by Fitbit Moderator

‎04-24-2022 06:38 - last edited on ‎08-05-2024 10:32 by Fitbit Moderator

@Per   I suspect you are an iPhone user.  This bug appeared in a recent iOS app update.  The app was updated again to address it.  I have version 3.58 and it appears to be fixed.  If you have 3.58, try deleting then re-downloading the app.

There is topic in the iOS forum.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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