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Not syncing and losing time overnight.

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‎10-25-2019 06:39 - last edited on ‎10-27-2019 15:24 by

‎10-25-2019 06:39 - last edited on ‎10-27-2019 15:24 by

In addition to having to shut off my calendar notifications, the Fitbit won’t sync without me rebooting it and the APP on my phone. The past 2-3 mornings I’ve woken up and the time on my Fitbit was 30-40 minutes behind the actual time. Ready to convert to Apple! 

 

 

Moderator edit: subject for clarity

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‎10-27-2019 15:23

‎10-27-2019 15:23

Hi @SZ1988, it's nice to see you again in our Community Forums. I am sorry for the delayed response.

 

I appreciate your participation in the Forums and sharing the issue you're having with your watch not syncing properly and losing time. Thank you for your troubleshooting efforts and providing the additional details. I totally understand how you are feeling. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts. 

 

I'll be around if you need further assistance. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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