08-30-2018 10:26
08-30-2018 10:26
My versa had stopped syncing altogether and the time wouldn't keep track, it wouldn't even show up on my bluetooth. I did everything the forum said to and it still didnt work so I called in and they told my my versa had "stopped thinking" so I sent it in and got a refurbished one for free. Yay! Cool! No problem!.... not even a day later the refurbished one is no longer syncing..
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08-30-2018 16:57
08-30-2018 16:57
I am having the same problem
im restarting and wiping everything once a week to keep it connected but it’s time consuming and keeps wiping data
08-30-2018 10:48
08-30-2018 10:48
How are you trying to sync it? That could help others to help you
Wendy | CA | Moto G6 Android
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08-30-2018 14:51
08-30-2018 14:51
I am having the same problem but I haven't sent mine in yet.
I've had my Versa since mid-May and I bought it at Target. I've used it daily since then and only in the last week did I notice that my clock face isn't keeping accurate time.
I've synced the Versa with my phone and my computer and sometimes it fixes it and sometimes it doesn't. Usually if it does fix it, within a few hours it's back to being several minutes off. I synced it only a half hour ago or so and currently computer time is 5:44PM but my Versa says it is 5:41. It will get progressively worse unless I can successfully sync it. I shouldn't have to open my app and sync the tracker several times a day - it used to do all this on its own just fine.
Several times I have tried to sync the device and it says that my phone can't find my tracker or when I am trying to do it with the computer, it wants me to plug in the dongle. There isn't one with the Versa.
Last night I was up until 4:30 AM trying to fix it using the troubleshooting guides on the internet. I discovered that my phone wanted an update so I thought maybe that was the problem but it is still happening today. I've even done factory reset and started it from scratch. No luck and I am extremely disappointed.
08-30-2018 16:57
08-30-2018 16:57
I am having the same problem
im restarting and wiping everything once a week to keep it connected but it’s time consuming and keeps wiping data
08-30-2018 22:25
08-30-2018 22:25
08-30-2018 22:26
08-30-2018 22:26
08-30-2018 22:31
08-30-2018 22:31