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Not syncing since Firmware update/ must reset each time for it to sync

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‎12-11-2019 08:30

‎12-11-2019 08:30

I just updated my firmware about 36 hours ago. I'm having troubles syncing. I keep getting a message on my app that it cannot find my Versa. I've reset my Versa a couple of times and after each reset, it syncs. But I don't want to keep resetting my Versa. anyone else have this issue and have a solution?

 

Side note: No notifications since Nov. 18 app/software update.Separate issue though.

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‎12-11-2019 10:57 - edited ‎12-11-2019 14:08

‎12-11-2019 10:57 - edited ‎12-11-2019 14:08

For anyone having this same issue, I just learned through chat this is a known issue.

You may not want to upgrade to the new firmware if you have an Android system! I'm not sure if it's Android specific or something else, but nothing can detect my watch via bluetooth now... so watch with no syncing capabilities until they can fix this. 😞

 

 

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