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Versa 2 Sleep Monitor Not Working

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‎12-09-2019 09:30

‎12-09-2019 09:30

Hello,

I received my new Versa 2 last week and have been using it around the clock since.  Last night my Versa 2 stopped monitoring my sleep.  Is this related to the latest update which I performed?  Regardless, I would welcome any suggestions on how to remedy this issue.

Thank you

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‎12-11-2019 11:25 - last edited on ‎06-20-2025 06:58 by Fitbit Moderator

‎12-11-2019 11:25 - last edited on ‎06-20-2025 06:58 by Fitbit Moderator

@flyfisherjess17 It's great to see that you've visited the Fitbit Community! Sorry for the delay in my reply,

Let me help you with your sleep detection on your Versa 2. Your device will start recording sleep after it detects an hour of inactivity. If you have a light sleep or move too much then this may difficult your sleep detection. The opposite might be true also as inactivity from watching TV or a movie may lead to sleep detection. You can try wearing your device on your dominant hand to increase the amount of movement it is subjected to. Finally you can restart your device. You can also manually log your sleep time. You can read more about sleep detection here.

Let me know how it goes.

Alvaro | Community Moderator

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