help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Not tracking heart rate

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-25-2019 07:19 - last edited on ‎07-26-2019 13:25 by

‎07-25-2019 07:19 - last edited on ‎07-26-2019 13:25 by

It's always 60.

 

 

Moderator edit: subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎07-26-2019 13:31

‎07-26-2019 13:31

Welcome to the Fitbit Community @amazon1.

 

I appreciate your participation in the Forums and sharing that your Fitbit Versa is not tracking your heart rate accurately and always shows 60. I recommend following the steps in this help article to check your heart rate setting and restart the device if needed: Why don't I see my heart rate on my Fitbit device?

 

Let me know how it goes, I'll be around! 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes