Not tracking steps

[frisbyc]

Hi everyone

i did 22,000 steps yesterday and A workout.

and a workout today 

my versa has said I have done nothing 

can anyone help with this 

[WendyB]

Welcome to the forums!

Have you set it up? As it wont do anything until you do

To download software or App
https://www.fitbit.com/start

To set it up
http://help.fitbit.com/articles/en_US/Help_article/1873

If you have trouble see this Article on Why cant I set up my Fitbit?
http://help.fitbit.com/articles/en_US/Help_article/1872/?q=not+setup&l=en_US&fs=Search&pn=1

Also are you relying on smart track? Sometimes it better to use the exercise screen so you make sure you capture it.

Toy can have up to 7 shortcuts and when you scroll to the exercise screen you can pick the one you want and then use the start/Stop button to record it.

The manual is here and can help a lot

http://help.fitbit.com/?p=versa Its at the top of the page

[SunsetRunner]

Hi, which Clock Face are you using? One of Fitbit itself or a Third Party One? If the last, could you send me the name of your Clock Face?