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Not waterproof

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‎07-14-2019 19:35

‎07-14-2019 19:35

Hi everyone! So, I’ve been having battery issues , but then to make matters worse , I jumped into the pool today! Not at all deep and this certainly isn’t the first time I’ve gotten my Versa wet, but today it took on water!! Apparently enough water to do some serious damage! Yikes!!! 

So, I tried my hair drier , not much happened .....I just got tired of holding the drier! Now it’s in a Rubbermaid container of rice.  Any helpful suggestions??? Is it dead? 

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‎07-15-2019 06:56

‎07-15-2019 06:56

My suggestion is that if it is still in warranty you should contact Fitbit IMMEDIATELY for a replacement. If it is not in warranty I'm sorry to say you are out of luck. They will likely offer you a discount on purchasing a new one and nothing more. The same thing happened to me. The waterproofing clearly is defective and does not last.

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