help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Not working at all

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-01-2019 18:49

‎07-01-2019 18:49

As of today, my Fitbit Versa no longer work. Out of all the problems I have had with my watch since last month, I wore it to bed last night to track my sleep stages and got up this morning to it not working at all. I placed it on the charger and nothing. I am sadden by this.

Best Answer
Labels:
0 Votes
4 REPLIES 4

‎07-01-2019 18:59

‎07-01-2019 18:59

Mine stopped syncing as of the 29th... I dont even think I've had my versa lite for a month.  Right before this I had the ionic and this too did the same thing.  I'm thinking fitbit has a major problem!

Best Answer
0 Votes

‎07-01-2019 19:12

In response to Sarahann90

‎07-01-2019 19:12

I didn't even have mine for a year
Best Answer
0 Votes

‎07-01-2019 19:12

In response to Sarahann90

‎07-01-2019 19:12

It sounds like a problem that needs to be fixed as soon as possible.. I loved my watch even though I didn't have it for a full year 

Best Answer
0 Votes

‎07-01-2019 19:19

In response to LaLa124

‎07-01-2019 19:19

I believe I've had my versa lite for about a month. I agree, they need to fix.  I'm nervous about resetting as this was not successful with my Ionic and resulted in it being a paperweight.  

Best Answer
0 Votes