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‎07-18-2020 04:07

‎07-18-2020 04:07

Hi There

I've just received my shiny new versa 2 and was so excited to start learning all about it today but that soon stopped!

I know how to add the device to my account, but

I hit set up a device

Then the Versa 2

Then the set up, accepted the t&c and popped my versa on charge as per the instructions

All I get after that is Try Again?

Also my Fitbit has a big red cross on it and says Data not cleared Sync & try again

I cannot get my device added to my account, any ideas please??

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‎07-18-2020 14:17

‎07-18-2020 14:17

Is your phone on the Approved Devices list?

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