Notification not coming on Firbit Versa from Oneplus 6t

[sureshkumar]

I am using Fitbit Versa with Oneplus 6t (OxygenOS ver 9.0.17). Notification not coming from at all , Always showing message "Notification Service is not running, Phone restart is required to re-enable notification on your tracker" I have tried all the work around available in net, but issue is not resolved. 

I restarted my phone , tracker both, Re-installed fitbit app many time. but issue still persisting. 

Please help 

[N8teGee]

Hi @sureshkumar, welcome to the community.

Have you gone into your phone settings and disabled any/all battery optimisations for the fitbit app? Oneplus can be quite aggressive with killing background services, so it's recommended to turn off whatever optimisations you can. 

[werionae · Accepted solution]

1) Disable the battery optimization for the Fitbit app

2) Lock Fitbit app in multitasking switcher

3) Restart your OnePlus device

[Ultra_LegenD]

Same problem with One Plus 6

[sureshkumar]

Working fine as of now, Thanks