Notification service not working Versa 3

[Brownie6368]

Not receiving notifications I keep getting the message notifications service not working a phone restart needed I have tried this also cleared data also uninstalled and reinstalled it works for a couple of hrs then happens again 2 to 3 times a day every day 

Moderator edit: subject updated for clarity

[DavideFitbit]

Hi, welcome to the Fitbit Community forums, @Brownie6368.

Thank you for the information provided regarding the inconvenience you found with your Versa 3.

Before taking any other options into consideration, please make sure that you've tried the steps listed in this article, as they have been helpful for other users experiencing something similar, and you can also try to disabling the notifications completely and setting them up again.

In addition, please check that the Do Not Disturb Mode and the Sleep Mode options are not activated, as they prevent the watch from vibrating and receiving notifications. 

If you're still having the same problem, other users have also found the steps below helpful:

1. On your phone, open the Settings app then Apps and notifications then Apps.
2. Tap Fitbit then Battery.
3. Turn off the Power-intensive prompt option.
4. Tap Launch.
5. Turn off the Manage automatically option, and turn on the Auto-launch, Secondary launch, and Run in background options.
6. Tap OK.

You can find other useful tips for using the Fitbit app on Android devices here.

I'll be around. 

[Brownie6368]

Hi David tried what you suggested day 2 so far it's working fingers crossed

Many thanks

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Working good now thanks

[DavideFitbit]

That's great news! Thank you for sharing this update, @Brownie6368. 😁