Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Notification

Replies are disabled for this topic. Start a new one or visit our Help Center.

I can’t see my notifications when I get them on my phone, but I can see them when I pull the tab on the Fitbit? I have tried restarting both the phone and the Fitbit 

Best Answer
0 Votes
3 REPLIES 3

Hi @Jelilah , we can only be of useful help if we know which phone you're using. regards kuzibri

Best Answer

iPhone 6s

Best Answer
0 Votes

Hi @Jelilah , when you have the latest iOS update (iOS 13) on your phone, these problems are a known issue and are trying to be solved by Fitbit. Why does it take that long? After the update by Apple, Apple itself caused these problems by changing the rules regarding handling notifications of which Fitbit was not aware. So, Fitbit has to repair a problem that's caused by Apple itself and that takes a while, so, how inconvient it is, have patience. regards kuzibri

Best Answer
0 Votes