Notifications Stopped

[A23GC]

I haven’t received text/App notifications and weather info for the past. 

Ive completed all the steps recommended on the other topics. I’m to the point that I have to reload the device 4 times a week. 

Any info would be great!

[Marrrmaduke]

@A23GC phone model and OS?

[A23GC]

iPhone X. 12.1.2. 

[Marrrmaduke]

@A23GC I have seen several posters having issues after recent iOS update. This seems to be common denominator, but at the same time affects only a certain group. Please try this:

1. Unpair (remove) Versa from your phone's bluetooth settings
2. Uninstall the Fitbit mobile app
3. Reboot your phone and install Fitbit mobile app
4. Reboot your Versa by pressing and holding the left and bottom right buttons until Fitbit logo flashes
5. Login to Fitbit mobile app. Do not pair in phone's Bluetooth settings
6. Grant all permissions incl pairing
7. Make sure Fitbit Notifications are enabled in your phone Settings. If they are switch them off, sync, switch them back ON, and sync again. Please follow steps 1-3 from my post here to properly set up the notifications on your iPhone.

If you have Wifi set up, go to Fitbit mobile app and remove it, then sync your Versa. I noticed that it causes issues for me. If you have other Bluetooth devices paired with your phone, forget them. One of them might be causing issues. Also, make sure All day sync is enabled.

[A23GC]

Completed all steps. I’ve done these 4 times a week. Still no weather info and the I only get certain notifications. Not even phone calls. 

[Marrrmaduke]

@A23GC re weather, it's a bug in the app itself. The notifications have been buggy since the iOS update. We need to wait for the update to Fitbit app on iOS that will address that.