Notifications & Connectivity has failed again

[GrubbyDuck]

Versa > Activities > walk 'connecting'.  I am too now wearing Garmin forerunner 245 'for comparison' & have been these past 2 weeks. 

Garmin connects instantly.  I disable Garmin & FitBit connections in case this is a Bluetooth conflict.

I disable all other Bluetooth connections.

Again start walk on Versa - nope. Failed to connect.  Started activity on Garmin & set off.  

Meanwhile, Versa is still at connecting and remained at that status for the entire distance. I check everything as I am walking - Bluetooth, authorisations etc.  All are set correctly. Dashboard steps, distance. floors & calories are being tallied & updated as I walk so I know & I can see Versa is Bluetoothed.

End of walk activity is there in FitBit dashboard log as 'walk'. No map. No mile split times. Nothing else.

It too failed to sync with Strava - Garmin did.

Whilst  walking Garmin Forerunner is getting social media, text & calls notifications.

Versa is not. Nothing. It is not doing anything as it should be. 

This is a 'new warranty replaced Versa <2 months old'.

I arrive home, do full reset uninstall reinstall app etc., & all works fine again. 

I check again for Bluetooth conflicts by starting Garmin then FitBit on walks.  Both connect this time.

I do not have the time free to be doing full resets on such & too regular a basis. Anything from 30 to 1 hour 'my day wasted' depending how busy network traffic is.

Versa is now on charge & will be placed into the redundant tech drawer 'as back up' in an airtight container with silicone pads. This is to remove any moisture. Silicone pads help prevent moisture circuit board degradation & damage.  In that container there are too Blaze & Surge trackers.

I did & do not want to leave FitBit.  I have lost +110lb since 2014 and since 2016 FitBit has helped me track & record that journey.

Blaze, Surge then Versa1 Thousands of hours of gym studio workouts. Versa1 upgrade was because I needed GPS & it stayed charged & connected for an entire 100k walk. Surge then Versa1 have between them recorded 9 1/2 marathons. Versa1 'failed on my 10th lost connection' & it is why Garmin was procured. 

Garmin worked around iOS13 update 'they had & still are having issues too' but nothing as are those FitBit are having. 

The Duck waddles off....

[EdsonFitbit]

@GrubbyDuck Thank you for visiting the Fitbit Community.

I'm sorry to hear that your replacement Fitbit Versa is not receiving notifications, not connecting with your iPhone GPS and not syncing with Strava. Thank you for trying to resolve the issue before contacting us.

Congrats for reaching your weight goals. 

Are you still experiencing difficulties? If so, please follow our troubleshooting steps on the article My Fitbit device isn't receiving notifications from my phone.

To resolve issues with Strava, you can revoke access between Strava and Fitbit and link them once again.

In addition, to try to resolve the GPS connection issue, you can set up your Versa Lite as a replacement device by following the next steps:

1. Tap the Today tab , and tap your profile picture.
2. Tap Set Up a Device.
3. Choose your device and follow the on-screen instructions to continue.

Please let me know if you have any question.