05-08-2018
19:12
- last edited on
05-11-2018
08:05
by
AlejandraFitbit
05-08-2018
19:12
- last edited on
05-11-2018
08:05
by
AlejandraFitbit
I just set up my new Fitbit Versa and the watch face only displays a green tile with dots. I can't get the watch face to load. The buttons do nothing and swiping doesn't do anything. I am not getting notifications.
Please help.
Thanks
Moderator edit: subject for clarity
Best Answer
05-11-2018
08:08
- last edited on
10-28-2025
10:59
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
05-11-2018
08:08
- last edited on
10-28-2025
10:59
by
MarreFitbit
A warm welcome to the Community @Cyn19.
Thanks for troubleshooting this by yourself. I would like to know if you keep having issues with your clock face and notifications? If you do, do the following:
Let me know the outcome. ![]()
Best Answer05-11-2018 09:54
05-11-2018 09:54
05-13-2018
06:08
- last edited on
10-28-2025
11:05
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
05-13-2018
06:08
- last edited on
10-28-2025
11:05
by
MarreFitbit
Best Answer