Notifications not clearing from versa

[Remhawkins]

I have two notifications I can not clear from my versa Watch. All others can clear. I have synced several time and nothing changes. I have an iPhone. 

[Chloejaderees]

Mine been the same but my messages are from Wednesday only two messages that keep staying up and if you solve it can you let me know please 

[SunsetRunner · Accepted solution]

Hi, try this:

Since your Versa does not delete your notifications, I would advice you to restart your watch and see if that solves your problem. Restarting is simple and can be done in two ways:

1. Go to settings, scroll down to Device Info, press that and scroll down untill you see: shutdown and press it. Once your watch has been shut down, wait for a short time and then press the home button (left one) to start your Versa again, or:

2. Press and hold the left and right lower buttons together and wait untill the Fitbit Logo appears on you display and release the buttons. 

[Chloejaderees]

Before I do this Will I lost my history?

[SunsetRunner]

Of course not, it's not a factory reset, but just a restart of your Versa.

[Chloejaderees]

Thank you so much it worked 😊 driving me mad it was 😂

[SunsetRunner]

You're very welcome, that's why I'm around to help people with their Versa problems.

[RSnic]

@SunsetRunner,

Restarting did the trick!

Thank you!

[Remhawkins]

That worked , thanks very much. 

[A4]

Yes, THANK YOU. I’ve been trying to figure this out for a month. 

[LeesaBee]

Omg it worked. I’d been trying to delete one message for 2 days. Thank you.  

[DelB1]

Thank you SO much, kept tapping 'clear' and 'all clear' to no avail. Checked on line and thank goodness I found your post! Followed the easy instructions..YAY !!!

[MSB_1]

Thank you. This worked.