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Notifications not properly working on Versa 2

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‎10-25-2019 17:24 - last edited on ‎11-08-2019 13:28 by Fitbit Moderator

‎10-25-2019 17:24 - last edited on ‎11-08-2019 13:28 by Fitbit Moderator

Sometimes i am not given the option of  replying to a text from my watch. And sometimes i receive notifications of long expired texts and voicemails. Any assistance in fixing these problems would be appreciated.

 

 

Moderator edit: updated subject for clarity

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3 REPLIES 3

‎10-26-2019 01:38

‎10-26-2019 01:38

Hi @ImTheAma  Whatphone are you using? Is it on the Supported Devices List  ?

Try the suggestions in THIS Help Article on troubleshooting notifications 

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Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎10-26-2019 12:41

In response to NellyG

‎10-26-2019 12:41

I have the Samsung note 8. Would the trouble shooting list be the same?

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‎10-26-2019 16:03

In response to ImTheAma

‎10-26-2019 16:03

Hi again. I dont see the Note 8 on the Supported Devices list. This doesnt mean it wont work, but notifications are one of the 'higher functions' and if there is a problem it often shows up there. So you may not get notifications to work properly. The troubleshoot list is the same, so just try everything on there. Fingers crossed flr you.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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