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Notifications not vibrating

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‎07-02-2019 21:46

‎07-02-2019 21:46

I have a Fitbit versa and It’s not vibrating when I receive any kind of notification. The alarm works. I’ve tried everything from restarting to rebooting and troubleshooted everything. Everything is on. It’s synced with iPhone HR. What can I do? Anyone else with the same issue? 

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‎07-04-2019 13:32

‎07-04-2019 13:32

Welcome to the Fitbit Community @Nurselana. I am sorry for the delayed response. 

 

I am sorry to hear your Fitbit Versa is not vibrating when you receive any kind of notification. Thanks so much for taking the time to troubleshoot this issue and for letting me know that the alarm works. I recommend checking this post with the troubleshooting steps which some users find useful.

 

Give it a try and let me know how it goes! 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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