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Notifications not working at all!

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‎10-04-2018 01:35

‎10-04-2018 01:35

Just bought my Fitbit versa yesterday and tried to set up notification settings. I followed all the correct steps and still kept receiving a notification from the fitbit app telling me "notifications arnt working please restart your device to allow notification" or something similar to that so I turned off my phone turned it back on and still nothing. Went onto the Fitbit website and through the whole list of troubleshooting for notifications and done every single one and still I am not receiving notifications to my watch. Any help?
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‎10-04-2018 07:20

‎10-04-2018 07:20

What phone are you using? Have a work through THIS Help Article on troubleshooting notifications.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎10-05-2018 07:58

In response to NellyG

‎10-05-2018 07:58

Hi! I went through that article yesterday unfortunately 😞 I have a xiaomi mi5x which is a Chinese phone that is actually very advance similar to the newest Samsung ! It is an Android the newest Android version so I'm not sure why it wouldn't work with that ! 

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