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Notifications not working on my Versa

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‎06-11-2020 10:32 - last edited on ‎07-13-2020 04:10 by Fitbit Moderator

‎06-11-2020 10:32 - last edited on ‎07-13-2020 04:10 by Fitbit Moderator

I turned my notifications off a few weeks ago and when I turned them back on they do not work. I’ve looked on the forum and made sure my do not disturb was off and vibrations on but it still is not working. I’ve tried to alter it through the app and on my fitbit. How do I get my notifications to work again?

 

 

Moderator edit: updated subject for clarity

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‎07-13-2020 04:09

‎07-13-2020 04:09

Hi @gsaxon, welcome to our Fitbit Community! I'd like to follow up and help you with your Fitbit Versa since the notifications feature is not working. By the way, thank you for troubleshooting this issue before contacting our forums.

 

Please try the troubleshooting steps that are listed in this help article. This article contains steps that you already tried but you can skip them and proceed with the rest. After this, monitor your watch for the next 24 hours and see if the issue gets fixed.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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