Notifications not working properly on my Versa

[morgan7843]

I have the fitbit versa, its a couple of years old at this point. The watch will sporadically stop working in terms of notifications. I will either get no notifications on it, or I will get three of the exact same notification on it. I tried going through support but they were COMPLETELY unhelpful. Every single support agent I spoke to has told me to reset the same settings six different times and it is not working. 

Anyone else experience this? Anything is  more helpful than support at this point.

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there @morgan7843, welcome to the Community Forums. We're sorry to hear about the inconveniences you've been having to receive notifications on your Versa. We acknowledge the limitation we have on our part particularly on what you have experienced. We‘re taking into consideration your comments and sentiments with regards to our products and services. 

Please note that our main purpose is to avoid negative experiences to our customers, we're always willing to help and provide troubleshooting steps. That being said, please make sure to have followed the steps provided here: Troubleshooting quick tips for iPhones

If you have any questions about the resolution of your support case, feel free to contact our Support Team back for a further explanation of the information you were provided.