Notifications on my Versa Lite don't work correctly

[CatM45]

I searched through the topics and didn't see this question.  I apologize if this has been addressed already.  

 I receive a notification on my Fitbit when a text message comes in, but none of the message shows.  I  thought the video and information on the Versa Lite indicated the actual message would show on the Fitbit.  It does give me quick responses to choose from if I  hit Reply, but I don't know what I'm replying to.  All permissions are allowed for my Fitbit and the app, so I'm not sure what I'm missing in my settings. 

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there @CatM45, welcome to the Community Forums. I'm sorry to hear about the inconveniences you've been having with the notifications on your Versa Lite. Thanks for making sure you've allowed all the permission on your phone's settings in order for the notifications to work. 

About the quick replies, so I can better assist you, would you mind confirming that you've checked the information provided in this help article: How do I respond to messages with my Fitbit device? 

On the other hand, please note that if you clear a notification from your device, the notification is removed from your phone's notification center. If you clear a notification from your phone, the notification is removed from your device.

If you haven't done so yet, I recommend following the troubleshooting steps provided here: Why are notifications delayed or missing?

I'm looking forward to your response, keep me posted.