Notifications quit working on my Versa

[a_kenn15]

After the update my notifications quit working as most people’s did. I waited patiently for weeks for the problem to be fixed. Now my notifications work for calls, and others that I have set up but I don’t get text messages. I’ve followed all of the forums and tips on checking everything to make sure it’s set up right and I’ve reset my phone and versa so many times and still no text notifications. I’m getting very frustrated, please help me.

Moderator edit: updated subject for clarity

[N8teGee]

Hi @a_kenn15, welcome to the community.

It would be helpful for those helping if you could say which mobile device you are using.

Thanks. 

[JuanJoFitbit]

@a_kenn15, welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it stopped receiving notifications. By the way, thank you for troubleshooting this issue before contacting our forums.

As @N8teGee, requested, please let us know what is the brand and model of your phone. In the meantime, try the troubleshooting steps that are listed in this help article. This article may contain steps that you already tried but you can skip them and proceed with the rest.

Looking forward to your response.

[a_kenn15]

I am using the iPhone 7

[JuanJoFitbit]

@a_kenn15, thank you for getting back and letting us know your phone's model.

Please check out Matthew's post, which contains information about this issue and he shared some tips for you you try in the meantime.

We appreciate your patience and understanding with this.

I'll be around if any question arises.