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Notifications won’t work on y Fitbit Versa Lite

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‎10-13-2020 14:12 - last edited on ‎10-14-2020 11:20 by Fitbit Moderator

‎10-13-2020 14:12 - last edited on ‎10-14-2020 11:20 by Fitbit Moderator

I updated my Versa and now the notifications won’t work. I’ve tried holding down the side button but it brings up different options to my old version, and only has DND, night time, brightness and activation settings. 

How do I turn my notifications on with the watch now?

 

 

Moderator edit: updated subject for clarity

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‎10-14-2020 11:19

‎10-14-2020 11:19

Hi @ChloeEM88, welcome to our Fitbit Community. I'm sorry to hear that your Fitbit Versa stopped receiving notifications. By the way, thank you for trying to get this issue resolved before contacting our forums.

 

Please try the troubleshooting steps that are listed in this help article. After this, monitor your watch during the next 24 hours and see if it receives notifications properly.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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