02-27-2020 16:20
02-27-2020 16:20
I’ve finally started receiving O2 data (about 1 week ago) in my sleep score section of the iOS app. After noticing my Versa was out of battery this morning I fully charged it and then synced it. After completing the sync all my O2 data has disappeared from the app from when it started logging a week ago. I’ve checked everything is updated to the latest version. If anyone has any ideas it would be much appreciated.
02-28-2020 06:47
02-28-2020 06:47
Try logging out / in, people have been posting that this works.
02-29-2020 18:48
02-29-2020 18:48
Thanks Rich_L, I had checked everything was updated but the iOS app looked like some basic version and not what I was usually seeing. Checked through again and found that under my apps-settings was due for an update (hadn’t check this before). I performed the update and everything was then back to normal and I had access to all my data again.