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Pandora not working

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‎02-19-2019 09:23

‎02-19-2019 09:23

I am having a problem with pandora working on my device. I do have premium, but still will not work.

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‎02-19-2019 10:06

‎02-19-2019 10:06

Are you having trouble downloading the playlist(s)? I had Pandora for a while on my Ionic and this is what I found:  1) The app will download the playlists from the top three channels you select on Pandora which means you have to go to the Pandora website and log in and select up to 3 channels. 2) The app will only download when the fitbit device is on the charger and only through wi-fi. Put the fitbit on the charger and then open the phone app. On the phone app dashboard tap on the upper right corner icon (the one that looks like a document or an ID card), then on the settings page tap on the Versa tile, then tap on the Media tile. You should be able to find the Pandora tile and tap that to get to the settings to select the channels to download. After you do that back out and then force a sync. Now the hardest part. It may take up to 20 minutes per channel to download depending on your wi-fi. If you have 3 channels it might take an hour or more, so leave the fitbit on the charger and wait a couple of hours and then check to see if the playlist(s) have downloaded.

 

Hope this helps.

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Community Council Member

Warren | Cincinnati, OH

Versa Lite, Ionic, Charge3, Inspire HR, Blaze(retired), Alta( retired),- Pixel 3

Take a look at the Fitbit help site for further assistance and information.

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