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Phone call

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‎02-02-2022 01:55 - last edited on ‎12-18-2022 20:31 by Fitbit Moderator

‎02-02-2022 01:55 - last edited on ‎12-18-2022 20:31 by Fitbit Moderator

Just taken a call on my mobile, my watch buzzed as it should, but when I took the call on my mobile, the watch continued to buzz as if the call was still waiting to be answered.

I pressed the answer on the watch, and it transferred the call to my watch.

 

I can see that you may want to transfer to the watch after answering on mobile (not sure why, but hey) but can the buzzing be canceled.

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‎02-02-2022 04:13 - last edited on ‎07-20-2024 06:57 by Fitbit Moderator

‎02-02-2022 04:13 - last edited on ‎07-20-2024 06:57 by Fitbit Moderator

Hi @TrickyDee  - others in the forums have noted this behaviour. It shouldn't happen like that.

Just done a test and it works fine for me using Android.

What it could indicate is a syncing problem. There are 2 Bluetooth entries for a Versa 3 and possibly only one is working properly.

Try restarting both the watch and the phone and make a test. If it still happens you could try the SimpleCheckUp app. The connection test will tell you if the watch is connecting to the Fitbit App or not.

It could be that your Fitbit App is being shutdown by battery saving feature on the phone. So it will work normally when it's running but not when it isn't.

Author | ch, passion for improvement.

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