Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Phone wont support device notifications

Replies are disabled for this topic. Start a new one or visit our Help Center.

I have just bought a Versa Lite.

 

Not displaying any notifications from my mobile.

 

Contacted Fitbit about this.

 

I have a Samsung Galaxy J5+

Fitbit told me that this phone wont support notifications.

 

Need to get new phone.

 

Not fussed about a fancy phone, but don't want to waste money on a phone that wont send notifications to my Fitbit.

 

Is there a list of phone that don't support notifications, before I buy a new one ?

 

Best Answer
0 Votes
1 REPLY 1

here is something a moderator posted about phones being compatible:

"Please note that your phone or tablet is not on our list of compatible devices. We confirmed that the devices on this list are fully compatible with all features of Fitbit devices and the Fitbit app. While a phone or tablet may not be verified as fully compatible, the Fitbit app may still work with your device. 

We routinely test new devices to ensure full compatibility with Fitbit devices and the Fitbit app, and are constantly working to confirm compatibility with new phone models. Be sure to verify that your phone or tablet meets the minimum operating system requirements.

If your phone supports Bluetooth 4.0, we provide assistance and troubleshooting steps. Because your phone or tablet is not fully compatible with Fitbit devices, we can't guarantee syncing and other Fitbit features. "

Stepping in the U.S.A. since September 2013. Android 14

Best Answer
0 Votes