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Problem with sleep mode

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Hi everyone 

I just purchased the Versa fitbit and I'm really annoyed at the sleep cycle I go to bed roughly the same time every night between 10 and 11pm and I wake up at 4:14am to take medication and then I roll over go back to sleep for another 1 to 3 hours and versa has me getting up and staying up when I take my meds at 4:15am.  I've changed my sleep times to extend longer and I check to make sure I'm set on Normal sleep and It is.

Any ideas ? Thanks, Grace

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6 REPLIES 6

Hello @Batty1

Your Fitbit has to recognize that you are asleep for over an hour to resister. 

See this article below. 

https://help.fitbit.com/articles/en_US/Help_article/1314

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ALAN | VAN,B.C. Canada Community Council Member

Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS

Click here Fitbit help for more solutions


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Hi

I'm asleep for at least 5 hours before I get up to take my medication. I don't think it takes an hour to register sleep since mine has stuff from the moment my head hits my pillow it just doesn't register after I wake up at 4:15am to take meds, I always go back to sleep at least 1 to 3 hours.

 

Thanks, Batty1

Best Answer

Not sure if you want to do this after you take your meds, but there is a + button at the bottom of the app, hit that, then it says log sleep, you can use that and hit the button that says "begin sleep now"

 Community Council Member

ALAN | VAN,B.C. Canada Community Council Member

Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS

Click here Fitbit help for more solutions


>Contact
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Hi again

You said hit App are you talking about on my watch or my tablet?  I can't do the tablet it's in another room and all Im doing is rolling over taking a pill and going back to sleep it's weird that this 200.00 watch has hard time dealing with this.

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0 Votes

I hit the + on my iPhone, but it should show up on your tablet. It sounds like a pain to do, but I'm guessing you don't go into a deep sleep after you take your pill, so it's not registering that you are sleeping. 

 Community Council Member

ALAN | VAN,B.C. Canada Community Council Member

Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS

Click here Fitbit help for more solutions


>Contact
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I have a similar issue only in reverse.  I go to bed by 10 or 11 every night.  I go to sleep quickly.  When I wake during the night to go to the bathroom, which happens nightly, the app registers only the hours after I return to bed from the bathroom.  It misses all time prior., rendering the the app and the watch useless as a sleep tracking device. 

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