Problem with 'today' on Versa 2

[Lesleybob]

When I swipe up on my versa 2 and get the today tab, I only have 2 notifications - steps and heart rate.

I used to get more on my versa se - including sleep data. When I go to settings there are only 3 options which are all ticked - activity, hourly steps and heart rate. How do I get more information please?

Moderator edit: updated subject for clarity

[Rich_Laue]

Swipe all the way up and tap Edit. Then choose the stats you want. 

[Lesleybob]

I only have 3 options there - activity, heart rate and steps. Nothing else to tick. 

[Mizstellar]

This is happening to me now after factory reset, I'm not getting heart rate data either. There is nothing else to add from Edit tab. I wish I hadn't done the reset, heart rate still not displaying. I just got this for Christmas. 

[Rich_Laue]

I reread your OP you say that when you swipe up to get to the today screen. 

To get to the today screen, the one I thought was being asked about, we would swipe left. 

From the clock, when swipeing up, you will find the edit for this screen. 

[Mizstellar]

Actually, on my Versa 2 I swipe up to see that. 

I responded to this via email not realizing it was a forum answer. I've been chatting with support over Twitter. After my last restart this morning, I have the option to add the normal things. 

[Jell6]

Me too, you used to get 7, including being able to add water. It's  annoying as hell, especially as it states 7 options  the fitbit  basics part of the user guide.  I had to do a factory reset (every  time  my phone  gets a software update) and they had gone.  So did another factory  reset  and set up,  yep still  gone, just the 3 options.  I have  sent a message via twitter,  but I'm not holding my breath!

[Jell6]

I don't  get an edit screen  when I do that. I get what the OP gets

[Jell6]

Well, after 2 factory resets and reinstalls. Then several  restarts  and further  uninstall and reinstalled app. They have  returned. 

This has taken a couple of hours that I will never get back!

[Mizstellar]

I finally got my options back after a restart. 

Still no heart rate data, unfortunately. 

[Jell6]

Oh no! The problem is we keep  just doing  all we can to "fix" their issue. Yours is a new device,  personally I would return it.

I  returned  a Versa 3 that  just  kept unpairing and couldn't get GPS.  Fortunately I still had the old Versa 2, which is generally OK,  but I  always have issues if I  update my phone.  Admittedly  today's has been a particularly annoying issue. 

But in your case,  a fitbit without HR data, that's not good. 

I hope you are able to resolve this.