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I can't get my Versa started. App was downloaded on i pad, later i tried on i phone SE. Both times app is okay but downloading doesn't get more than 12%. The screen of the Versa gives still the message 'download the fitbit app to get started' and sometimes it changes into a blue line that starts 'growing from the left side' but it stops at 12% and then I get the message that there's no wifi or no bluetooth while there is one on the i pad of i phone. I can't find any manuals or so to do this step by step - I'm not so used to downloading apps and all so I hope there is a simple solution for it !
Yes, on home WiFi but the uploading doesn't work and then I switch to Bluetooth, that works for a few minutes and then appears the red cross on the watch . All is okay on the I pad, both WiFi and Bluetooth connection but on the watch it isn't . It seems the WiFi and Bluetooth connection on my watch is not stable
Hi... have you resolve this issue.. i have the same problem here. Took me 2.5 hours to get to 20% with the blue line on screen then it stops. So frustrating
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