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Problems to update language

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‎11-30-2019 04:03 - last edited on ‎12-05-2019 15:35 by Fitbit Moderator

‎11-30-2019 04:03 - last edited on ‎12-05-2019 15:35 by Fitbit Moderator

I have an iPhone 7, and updated to the ios 13.1.3, I just bought the Versa 2, and I selected the right location: Netherlands (english), but my device is in dutch and I don’t understand, what can I do? This is annoying, my phone is also in english, so it should work.

 

Moderator edit: Format 

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‎12-05-2019 15:37

‎12-05-2019 15:37

@Anacaroldacosta Welcome to the Community. Thanks for the details mentioned and the troubleshooting tried. 

 

Sorry for the delayed reply. I've shared your post with our Support team and they've mentioned you already have a case with them, please continue the communication through email, they will continue assisting you. 

 

I'll be around if you have any additional questions. 

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