I know this post is a few years old, but I wanted to add my experience, too. I have had my Versa 2 for a little over two years. It's been working beautifully with no issues since I bought it up until the last 48 hours. I went swimming in my pool, which is only 4 ft deep, I noticed by that evening it had shut itself off despite having been charged fully the night before. I charged it again last night, and now it's showing the correct date but the time is incorrect, the screen is unresponsive except to sporadically jump around to random apps on its own and flash and glitch until I reset it, the buttons are unresponsive except when I hit the back button it brings down the notification menu or does a soft reset. I tried several times to do a factory reset and it won't even do that. I finally just searched to see if there were problems after swimming with this particular device and came across this post so it looks like this is just an issue with this device. That kind of irritates me that I spent so much money on this and it lasted barely two years. I have showered with it, I took it in the ocean last summer without issue, but swimming once for 45 minutes in a 4 ft pool and it's now useless. Judging by the other comments, it's not even worth it to reach out to customer service. Looks like I'll be going with a new device from a different brand. What a shame and a waste of money.
