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Problems with Versa

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‎10-25-2019 04:23

‎10-25-2019 04:23

hi is anyone else having problems with setting up their versa?? I have had to delete mine and try and set up device but cant get by the first part where you have to charge the versa, turn it off and on and turn your blue tooth off and on. It just keeps saying try again!!  GETTING SO FRUSTRATED!!

Many thanks Laura 

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‎10-25-2019 04:58

‎10-25-2019 04:58

Hi @lauram2909, welcome to the community.

 

Can you try going into the Bluetooth setting on your phone and make sure the Versa is unpaired from there, then go back into the Fitbit app and try the setup again. 

Community Council Member

Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

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‎10-27-2019 03:57

In response to N8teGee

‎10-27-2019 03:57

Hi

 

Thank you that worked.  All synced up now!!

 

Laura

x

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