Profile & Background picture

[Angelangie]

For about 2 weeks now I am unable to change my pictures. I have done most current update, deleted app & reinstalled with still no luck. I keep getting a message that says Editing is not supported for this image. Anyone else having this problem? I have a Versa device & Google Pixel phone. 

[Chhetri]

For me it worked using Fitbit.com website. I logged into my account on a browser on phone and changed. Hope this helps! Fitbit needs to look into it as it not a real solution.

[Angelangie]

You're right, Fitbit does need to fix this! It did work for me, thank you!! 😁

[SunsetRunner]

I am also having this issue.  In addition to this, since my last update my syncing seems much more frequently.  All of my devices have to be charged every other day.  This is so annoying.

[Angelangie]

Well, that worked for a couple weeks, not it won't change on the website. Very frustrating!