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Profile picture keeps changing back

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‎02-07-2020 08:43 - last edited on ‎02-09-2020 13:07 by

‎02-07-2020 08:43 - last edited on ‎02-09-2020 13:07 by

Hi! My profile pic just keeps changing back and it keeps saying in my profile: no recent activity. I also can’t seem to find my username. 

Am I doing something wrong?

 

thanks in advance, Evita

 

 

Moderator edit: subject for clarity

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‎02-09-2020 13:06

‎02-09-2020 13:06

Welcome to the Fitbit Community, @SunsetRunner. I am sorry for the delayed response.

 

I appreciate your participation in the Forums and sharing the difficulty you're experiencing with updating your profile picture and confirming your username. Thank you for providing the additional details. I recommend confirming that you're logged in your connect Fitbit account. I recommend checking this help article where you can find the steps to confirm your user name and add or change your Fitbit profile photo: How do I manage my Fitbit profile?

 

Let me know how it goes, I'll be around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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